RIGHT OF WITHDRAWAL
Pursuant to art. 52 of the Consumer Code (Legislative Decree 6 September 2005 n.206), the Customer has the right to withdraw from the contract concluded online with Opaco S.r.l.s without any penalty and without having to provide any reasons, communicating his will to Opaco S.r.l.s within 14 ( fourteen) days from the day on which the Customer or a third party other than the carrier and designated by the Customer received the goods purchased on the website: http://h-farm.shop. The right of withdrawal is regulated by law (Legislative Decree 206/2005).
To exercise the right of withdrawal provided by law, the Customer must inform us of his decision to withdraw from the contract by registered letter with acknowledgment of receipt within 14 (fourteen) days of delivery of the product (at Opaco S.r.l. – via Giuseppe Mazzini, 88 – 35060 Cartigliano (VI) – Italy).
It is possible to send the communication, within the same deadline, also by telegram, e-mail (to the address customer.hfarm@opacoitalia.it), provided that it is confirmed by registered letter with acknowledgment of receipt within the following forty-eight hours.
The deadline set for the withdrawal is considered respected if the Customer sends his declaration before the expiry of the term of 14 (fourteen) days starting from the day on which the Customer or a third party, other than the carrier and designated by the Customer, acquires the physical possession of the purchased good; in the case of purchase, through a single order, of multiple goods or multiple goods delivered separately, the term of 14 (fourteen) days starts from the day on which the Customer or a third party, other than the carrier and designated by the Customer, acquires the physical possession of the last good.
After the communication, the products must be returned. The products must be returned without delay and in any case no later than 14 (fourteen) days from the date on which the decision to withdraw from the contract with Opaco S.r.l.s. was communicated. The deadline is met if the goods are shipped before the expiry of the period of 14 (fourteen) days from the communication and received intact to Opaco S.r.l.s. The goods must be shipped by courier (at the customer’s choice and expense) to the address Opaco S.r.l.s via Giuseppe Mazzini 88, 36050 Cartigliano (Vi) – Italy